Privacy Policy For Doctor At Home

Doctor At Home Privacy Policy

Doctor At Home Privacy Policy

Effective Date: 15 February 2026

App Name: Doctor At Home

Contact Email: fluteapps85@gmail.com

Doctor At Home ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Doctor At Home mobile application (the "App"). By downloading, installing, or using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Information You Provide

  • Language preferences
  • Favorite remedies saved within the app
  • Messages submitted through the AI Health Chat feature
  • Any feedback or correspondence you send us via email

1.2 Automatically Collected Information

  • Device type, model, manufacturer, and hardware specifications
  • Operating system type and version
  • App usage data, interaction statistics, and session duration
  • Crash reports, diagnostic logs, and performance data
  • Device identifiers (e.g., Android Advertising ID)
  • IP address (collected by third-party services)
  • Firebase Cloud Messaging (FCM) token for push notifications
  • App install and update timestamps

1.3 Information We Do NOT Collect

  • Name, email address, phone number, or physical address
  • Precise geolocation data (GPS)
  • Contacts, camera, microphone, or files
  • Health records, prescriptions, or medical history

2. How We Use Your Information

  • Provide, maintain, and improve app functionality
  • Display content in your selected language
  • Generate AI chat responses for general health informational purposes only
  • Improve app performance, diagnose technical issues, and fix bugs
  • Display advertisements via Google AdMob
  • Send push notifications (only with your explicit permission)
  • Analyze app usage trends to enhance user experience
  • Ensure compliance with applicable laws and regulations

3. AI Health Chat Feature

The AI Health Chat feature provides general health information only. It is NOT a substitute for professional medical advice, diagnosis, or treatment. Messages you submit may be processed by third-party AI providers. AI chat data is not used for marketing or profiling. Chat messages are not stored permanently.

4. Consent Management (UMP)

We use Google's User Messaging Platform (UMP) to manage user consent for data collection and personalized advertising. Users can opt in or out of personalized ads and change their consent at any time.

5. Third-Party Services

5.1 Firebase Services (Google)

5.2 Google AdMob

5.3 AI Service Providers

AI chat messages are processed to generate responses. We do not sell or trade personal information.

6. Data Storage and Security

Some data is stored locally. Communications are encrypted via HTTPS/TLS. We implement reasonable security measures but cannot guarantee absolute security.

7. Children's Privacy

The App is intended for users aged 13+. No personal info is knowingly collected from children under 13. Parental/guardian consent may be required for users aged 13–16. AI Health Chat is not a substitute for parental guidance or professional advice.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, restriction, objection, and data portability. Users can also clear app data, opt out of personalized ads, disable push notifications, or uninstall the App.

9. GDPR Data Protection Rights (EU/EEA)

EU/EEA users have rights under GDPR: Access, Rectification, Erasure, Restrict Processing, Object, Data Portability, Withdraw Consent. Contact: fluteapps85@gmail.com

10. California Privacy Rights (CCPA)

California residents have rights under CCPA: Right to Know, Delete, Opt-Out, Non-Discrimination. We do not sell personal info.

11. Data Retention

Data retained only as long as needed. Analytics and crash logs per Firebase policy. AI chat messages processed in real-time.

12. International Data Transfers

Data may be transferred to countries outside your jurisdiction. Appropriate safeguards are applied.

13. Google Play Data Safety Declarations

Data Collected: Device IDs, Advertising IDs, app usage, crash logs, AI chat messages. Data Shared: Analytics with Firebase, ads with AdMob, AI chat with providers. Data Not Sold. Data encrypted via HTTPS/TLS. Data deletion: clear app data or contact support.

14. Push Notifications

Managed via FCM. Collected only to deliver notifications.

15. Advertising

Displayed through Google AdMob. Users can opt out of personalized ads but will still see non-personalized ads.

16. Medical Disclaimer

Provides general health information only. Not a substitute for professional medical advice. Always consult a qualified healthcare provider.

17. Changes to This Privacy Policy

Policy may be updated. Effective Date updated for each revision. Continued use constitutes acceptance of changes.

18. Contact Information

Email: fluteapps85@gmail.com

Last updated: 15 February 2026
© 2026 Doctor At Home. All rights reserved.